ADA Document Portal 1-800-949-4232 V TTY - ADA & IT Technical Assistance Centers - US Dept of Education NIDRR
Skip navigation and go to contentCommunications Category




State and Local Government

Private Business

Facility Access

Recreation Access



Interpretation Letters


Not sure what to search for? Try our Keyword Searches.

Effective Communication Requirements


  • Accommodation Ideas for Vision Impairments
  • What is Audio Description?
  • Audio Description Home Page
  • Alternate Formats


  • Accommodation Ideas for Speech-Language Impairments
  • Speech and Language Impairments:
  • Resource Guide for speech/language impairments
  • Language and Speech Impairments in Adult Education

Deaf/ Hard of Hearing

  • Providing a Sign Language Interpreter - This document provides guidance in deciding whether to have an interpreter present to assist with providing effective communication.
  • Communication Accessibility in the Courts - General information on ADA compliance with legalities concerning individuals with communication disabilities.
  • Am I always entitled to an interpreter? - A very brief discussion of the conditions under which a sign language interpreter may be required.
  • Communicating with Deaf/Hard or Hearing Individuals (Q & A) - An overview of issues relating to communicating with individuals who are deaf or hard-of-hearing.
  • Closed Captioning - This fact sheet describes the benefits of and requirements for closed captioning of television programming
  • Accommodation Ideas for Deaf/Hard of Hearing
  • Disability Rights Office for Federal Communications Commission
  • Legal Services: Attorneys, Deaf Clients, and the Americans with Disabilities Act
  • Real Time Captioning Information
  • NCI's Real-Time Captioning

General Information

  • Effective Communication Techniques - This short document lists effective techniques for communicating with people with various disabilities.
  • Communicating with People with Disabilities - Additional material on effective techniques for communicating with people with various disabilities. (PDF document, requires Acrobat Reader)
  • Providing Effective Communication - Provides descriptions of various techniques for providing effective communications. (PDF document, requires Acrobat Reader)
  • Effective Communication: Faculty and Students with Disabilities - Specific recommendations for effective communications between students and faculty.
  • How to Establish Effective Communication Procedures - This list provides guidance for developing a formal written communication procedure.
  • Information Resources By Specific Disabilities
  • Accommodation Information By Disability
  • Accessibility of Emergency Video Programming to Persons with Hearing and Visual Disabilities

General Communications Documents

  • Frequently Asked Questions about Communications and Disability - This list of FAQ's covers many aspects of communications and disability.
  • Hearing Aid Compatibility for Telephone Equipment - This fact sheet describes the requirements for telephone equipment to be compatible with hearing aids.
  • Accessibility of Wireless Telephones - This fact sheet describes the requirements for digital wireless telephones to be compatible with hearing aids.
  • Closed Captioning - This fact sheet describes the benefits of and requirements for closed captioning of television programming.
Telecommunications Relay Service Documents
  • Consumers' Guide to Telecommunications Relay Service - This document provides a consumer guide to the Telecommunications Relay Service (TRS), which enables standard voice telephone users to talk to people who have difficulty hearing or speaking on the telephone.
  • Telecommunications Relay Service Frequently Asked Questions - A one-page list of frequently asked questions about relay services.
  • Telecommunication Relay Service Regulations - The FCC regulations implementing the Title IV Relay Service requirements of the ADA.
  • Speech to Speech Services - This document provides a list of toll free phone numbers to access the service called Speech-To-Speech (STS) in your state. STS is a form of Relay Services that provides Communications Assistants (CAs) for people with speech disabilities who have difficulty being understood on the phone.
  • Payphone Relay Service - One-page summary of payphone relay services.
  • 7-1-1 Service for TRS - This short document describes the new 7-1-1 service for accessing the telecommunication relay service from anywhere in the US.
Related Web Sites
Our goal is to provide the best possible service. If you didn't find the answer to your ADA question, have a recommendation for new material, or any other suggestions or comments, we welcome your feedback. Please submit your questions, suggestions, and comments on our Feedback Form.