Chapter 3: General Requirements
Regulatory references: 28 CFR 36.201-36.213.
III-3.3000 Equality in participation/benefits.
The ADA mandates an equal opportunity to participate in or benefit from
the goods and services offered by a place of public accommodation, but does
not guarantee that an individual with a disability must achieve an identical
result or level of achievement as persons without disabilities.
ILLUSTRATION 1: Persons with disabilities must not be limited to
certain performances at a theater.
ILLUSTRATION 2: An individual who uses a wheelchair may not be
excluded from an exercise class at a health club because he or she cannot
do all of the exercises and derive the same result from the class as persons
without disabilities.
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